Effective Date: 20-02-2025

AZA AE (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aza.ae, as well as your rights regarding your personal data.

1. Information We Collect

We may collect the following types of information when you use our website:

a. Personal Information:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment details (when you make a purchase)

b. Non-Personal Information:

• IP address
• Browser type and version
• Operating system
• Pages visited on our website
• Date and time of your visit

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Our Services: To process your orders, manage your account, and provide customer support.
• To Improve Our Website: To analyze how you use our website and improve its functionality and content.
• To Communicate With You: To send you updates, promotional materials, and other information related to our products and services. You can opt-out of receiving these communications at any time.
• For Legal and Compliance Purposes: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products to you.
• Legal Requirements: We may disclose your information if required by law or in response to legal requests.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our website. You can control the use of cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of any inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

AZA AE
Email: info@aza.ae
Phone: +971 56 952 4577